Apple always recommends its users downloading macOS install file from Mac App Store for security reasons. It is safe and easy. But the actual downloaded file is not an dmg file. Instead, it is an app called Install macOS Catalina, which is used to make the upgrade from current macOS to Catalina. Mac Is Frozen While Installing Catalina. If your Mac is stuck while installing Catalina, there could be many reasons behind it. While some are associated with the software, others are hardware-related. But regardless of what’s causing this problem, we can guarantee you that there is a fix. You’ll know more about it below.
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